Privacy protection statement

1. Privacy protection at a glance
2. Required information and indications
3. Data collection on our website
4. Data collection by Google products
5. Data collection by Matomo

General information

The following indications provide a simple overview of what happens with your personal information when you visit our website. Personal information is all information with which you can be personally identified. Extensive information on the topic of privacy protection can be found in our privacy protection declaration found below this text.

Data collection on our website

• Who is responsible for information collection on this website?
  
  Data processing on this website is carried out by the website operator. Their contact information can be found in the imprint of this website.

   

• How do we collect your information?
  
  One way your information is collected by us is when you share it with us. This could be information you enter into a contact form, for example.
  
  Other information is collected automatically by our IT systems when you visit the website. This is primarily technical information (e.g. Internet browser, operating system or time the site was called up). The collection of this information occurs automatically as soon as you enter our website.

• What do we use your information for?
  
  Some of the information is collected to ensure that the website can be properly viewed and used by you. Other information can be used to analyze your user behavior.

• What rights do you have regarding your information?
  
  You have the right to receive information about the origin, recipients and purpose of your saved personal information at any time and free of charge. You also have the right to demand that this information be blocked or deleted.
  
  Should you have any questions on this or other questions regarding privacy protection, feel free to contact us at the following address at any time. You also have the right to appeal with the responsible supervisory authority.

Analysis tools and tools from third-party suppliers

When you visit our website, your surfing behavior may be statistically evaluated. This occurs primarily through the use of cookies and the analysis programs Google Analytics or Ryte. The analysis of your surfing behavior is always anonymous – your surfing behavior cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. Detailed information on this can be found in the following privacy protection declaration.

Privacy protection

The operators of this website take the protection of your personal information very seriously. We treat your personal information with confidentiality and in accordance with the legal privacy protection regulations and this privacy protection declaration.

When you use this website, various items of personal information are collected. Personal information is information with which you can be personally identified. This privacy protection declaration outlines what information we collect and what we use it for. It also explains how and for what purpose it occurs.

We would like to point out that data transfer on the Internet (e.g. e-mail communication) can exhibit gaps in security. The seamless protection of information from access by third parties is not possible.

A note on the responsible authority

The authority responsible for information processing on this website is:

Herr Dominic Smith
CERTUSS Dampfautomaten GmbH & Co. KG
Hafenstraße 65
D-47809 Krefeld, Germany
Phone: +49 (0)2151 / 578-222
E-mail: Datenschutzbeauftragter(at)certuss.com

The responsible authority is the natural or legal person who, solely or together with other people, makes decisions on the purposes and means of processing personal information (e.g. names, e-mail addresses etc).

Withdrawing your consent to information processing

Many information processing procedures are only possible with your express consent. You can withdraw granted consent at any time. A free-form message via e-mail sent to us is sufficient for this. The legality of information processing which occurred prior to the withdrawal of consent remains unaffected by the withdrawal.

Right to appeal with the responsible supervisory authority

I In case of a breach of privacy protection law, the affected party also has a right to appeal with the responsible supervisory authority. The responsible supervisory authority in privacy protection law matters is the regional privacy protection officer of the region in which our company is domiciled. A list of privacy protection officers and their contact information can be obtained by following this link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Right to information portability

You have the right to have information which we process automatically based on your consent or in the fulfillment of a contract delivered to you or a third party in a common machine-readable format. Should you demand direct transfer of the information to another responsible party, it will only occur to the extent to which this is technically feasible.

SSL encryption

For security reasons and to protect the transfer of confidential content, such as orders or requests which you send to us as the website operator using our contact form, this website uses SSL encryption. Encrypted connections can be identified by the fact that the address line of the browser begins with "https://" and that there is a padlock symbol on the browser line. When SSL encryption is active, the information you send to us cannot be read by third parties.

Disclosure, blocking and deletion

Within the context of the applicable legal regulations, you have the right to the disclosure of your saved personal information, its origin and recipients and the purpose of the information processing and, if applicable, the right to correction, blocking or deletion of this information at any time and free of charge. Should you have any questions on this or other questions regarding personal information, feel free to contact us at the address specified in the imprint at any time.

Objection to advertising e-mails

Der Nutzung von im Rahmen der Impressumspflicht veröffentlichten Kontaktdaten zur Übersendung von nicht ausdrücklich angeforderter Werbung und Informationsmaterialien wird hiermit widersprochen. Die Betreiber der Seiten behalten sich ausdrücklich rechtliche Schritte im Falle der unverlangten Zusendung von Werbeinformationen, etwa durch Spam-E-Mails, vor.

Cookies

This website uses so-called cookies. Cookies do not cause damage to your computer and do not contain viruses. Cookies serve to make our online offering more user friendly, effective and safer. Cookies are small text files which are stored on your computer and saved by your browser.

Most of the cookies we use are so-called "session cookies." These cookies are deleted automatically at the end of your visit. Other cookies remain saved on your end device until you delete them. These cookies make it possible for us to recognize your browser the next time you visit.

You can set your browser in such a way that you are informed of the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies in specific cases or in general and automatically delete cookies when saving the browser. Deactivating cookies may result in limited functionality of this website.

Cookies which are required for electronic communication procedures or the provision of specific functions you desire (e.g. shopping cart function) are saved based on Art. 6 Para. 1 letter f of the GDPR. The website operator has a legitimate interest in saving cookies for the technical error-free and optimized provision of their services. If other cookies are saved (e.g. cookies for the analysis of your surfing behavior), they are handled separately in this privacy protection declaration.

Deactivating cookies of all or specific websites

You can set your browser in such a way that you are informed of the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies in specific cases or in general and automatically delete cookies when saving the browser. Deactivating cookies may result in limited functionality of websites.

Server log files

The provider of this website automatically collects and saves information in so-called server log files which your browser sends to us automatically. This includes:

• Browser type and browser version
• Operating system used
• Referring URL
• Host name of the accessing computer
• Time of the server request
• IP address

This information is not merged with other information sources. The basis for this information processing is Art. 6 Para. 1 letter b of the GDPR, which permits the processing of information for the fulfillment of a contract or pre-contractual measures.

Contact form

If you would like to send us requests using a contact form, your input from the request form – including contact information specified by you there – is saved by us for the purpose of processing the request and in case of any follow-up questions. We do not pass on this information without your consent.

Processing of the information entered in the contact form thus occurs solely based on your consent (Art. 6 Para. 1 letter a of the GDPR). You can withdraw this consent at any time. A free-form message via e-mail sent to us is sufficient for this. The legality of information processing instances which occurred prior to the withdrawal of consent remains unaffected by the withdrawal.

The information you enter in the contact form remains with us until you request that we delete it, withdraw your consent to save it or the reason for saving the information no longer exists (e.g. once your request has been processed to completion). Any mandatory legal regulations – retention periods in particular – remain unaffected.

Registering on this website

You can register on our website to use additional functions on the site. Information entered here is used by us solely for the purpose of utilizing the respective offer or service for which you registered. Required information requested during registration must be fully specified. Otherwise, we will decline the registration.

In case of important changes, such as changes to the scope of the offer or changes required for technical reasons, we use the e-mail address specified during registration to inform you in this way.

Processing of the information entered during registration occurs based on your consent (Art. 6 Para. 1 letter a of the GDPR). You can withdraw consent which you have granted at any time. A free-form message via e-mail sent to us is sufficient for this. The legality of information processing which already occurred remains unaffected by the withdrawal.

Information collected during registration is saved by us for as long as you are registered on our website and is subsequently deleted. Legally binding retention periods remain unaffected by this.

Processing information (customer and contract information)

We collect, process and use personal information to the extent required for the foundation, content arrangement or alteration of the legal relationship (inventory information). This occurs on the basis of Art. 6 Para. 1 letter b of the GDPR, which permits the processing of information for the fulfillment of a contract or pre-contractual measures. We only collect, process and use personal information about the use of our website (usage data) where required for enabling the user to use the service or charging the user.

Collected customer information is deleted following termination of the contract or business relationship. Legally binding retention periods remain unaffected by this

The Google Analytics analysis program

This website uses functions of the Google Analytics web analysis service. This service is provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States of America.

Google Analytics uses so-called "cookies." Cookies are text files which are stored on your computer and which allow the analysis of use of the website by you. The information generated by the cookie about your use of this website is usually transferred to and stored on a Google server in the United States.

Google Analytics cookies are saved based on Art. 6 Para. 1 letter f of the GDPR. The website operator has a legitimate interest in the analysis of user behavior for optimizing both their online offering and their advertisements.

IP anonymization of Google Analytics

We have activated the IP anonymization function on this website. This causes Google to truncate your IP address within member states of the European Union and in other states party to the Agreement on the European Economic Area before being transferred to the United States. Only in exceptional cases is the entire IP address transferred to a Google server in the United States and truncated there.

On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compile reports on website activity and provide additional services associated with the use of this website and Internet use to the website operator. The IP address transferred from your browser as part of Google Analytics is not merged with other information by Google.

Objection to information collection by Google Analytics

Browser plugin or opt-out cookie from Google

You can prevent the storage of cookies by making a corresponding setting in your browser software. We would like to point out, however, that you may not be able to fully utilize all the function of this website in this case. You can also prevent the collection of information generated by the cookie based on your use of the website (including your IP address) by Google and the processing of this information by Google by downloading the browser plugin from the following link and installing it:
https://tools.google.com/dlpage/gaoptout?hl=de.

Objection to information collection

You can prevent the collection of your information by Google Analytics by clicking the following link. An opt-out cookie which prevents the collection of your information during future visits of this website is set:

More information on the handling of user information by Google Analytics can be found in the Google privacy protection declaration:
support.google.com/analytics/answer/6004245.

Order data processing by Google Analytics

We have concluded a contract with Google for order data processing and fully implement the stringent requirements of the German privacy protection authorities when using Google Analytics.

Google AdWords and Google conversion tracking

This website uses Google AdWords. AdWords is an online advertisement program of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States of America ("Google").

Within the context of Google AdWords, we use so-called conversion tracking. If you click an advertisement placed by Google, a cookie for conversion tracking is set. Cookies are small text files stored on the computer of the user by the web browser. These cookies become invalid after 30 days and do not serve to personally identify the user. If the user visits specific pages of this website and the cookie has not yet expired, both we and Google are able to identify that the user has clicked the advertisement and was directed to this page.

Every Google AdWords customer receives a different cookie. Cookies cannot be tracked via the website of AdWords customers. Information gathered using conversion cookies serve to create conversion statistics for AdWords customers who have chosen to use conversion tracking. Customers are provided with information on the total number of users who clicked their advertisement and were directed to a page featuring a conversion tracking tag.

However, they do not receive any information with which users can be identified. If you would not like to participate in tracking, you can object to its use by easily deactivating the cookie of Google conversion tracking using your web browser in the user settings. This results in your not being included in conversion tracking statistics.

Conversion cookies are saved based on Art. 6 Para. 1 letter f of the GDPR. The website operator has a legitimate interest in the analysis of user behavior for optimizing both their online offering and their advertisements. More information on Google AdWords and Google conversion tracking can be found in the privacy protection regulations of Google:
https://www.google.de/policies/privacy/.

You can set your browser in such a way that you are informed of the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies in specific cases or in general and automatically delete cookies when saving the browser. Deactivating cookies may result in limited functionality of this website.

Matomo - analysis program

For the statistical evaluation of the accesses to this website, we use the open source web analytics service Matomo. The use of Matomo is based on legitimate interest pursuant to Art. 6 Para. 1 letter f of the GDPR. With Matomo, we obtain privacy-friendly statistics about user behavior on this website for the purpose of improving our offer.

We operate Matomo exclusively on the server of this website. Pseudonymised data about website visits is only stored on our own server. No data is transferred to third parties.

Matomo is set up so that your IP address is immediately anonymized when you enter the website. Your IP address can therefore not be traced back to you. Furthermore, Matomo does not set any cookies, but uses the "device fingerprinting" method to identify your terminal device when you call up various sub-pages of our website. From the device characteristics, the analytics program calculates a visit ID, which is virtually a fingerprint of the website user. These visit IDs are only stored on the website server. They can be assigned to further visits with the same profile, but no longer directly to a person. The IDs are deleted after 24 hours at the latest. This prevents recurring visitors to the website from being recognized and personal user profiles from being created.

You can object to the data analysis and the storage of data by Matomo at any time. Only if you actively decide against the Matomo data collection and use the following opt-out function, a technically necessary cookie will be set on your system. As long as this so-called opt-out cookie is stored in your browser, Matomo will not collect any data. If you delete your cookies, the Matomo opt-out cookie will also be deleted. You must then reactivate the opt-out when you visit our website again.

To deactivate Matomo, remove the check mark in the following check box.