Spare part customer service
We keep all functional spare parts for your CERTUSS steam generator at a central location in Krefeld, Germany, and we do it for at least 20 years.
- In conjunction with our customer service stations, this ensures a nationwide supply in Germany.
- Our competent and experience service consultants stand ready to assist you.
Express delivery the following workday is possible for orders placed by 3 p.m. Monday through Thursday (if in stock).
Should a fault occur, we stand ready to assist you personally. Our CERTUSS central deployment system in Krefeld handles all the necessary steps – from acceptance to notification of fault correction – to ensure that you are up and producing again as quickly as possible.
The CERTUSS central deployment system features real-time tracking of the CERTUSS customer service technician via GPS.
Our customer service staff has a comprehensive selection of original CERTUSS spare parts available to enable quick on-site replacement. We aren't satisfied until you are!
We'd be happy to assist you
- +49 2151 578-123
- Contact Partner